Proof of Consent Policy for Notification Service

Purpose of the Messages

Our application notifies dental practitioners and compliance managers when their certifications and licenses are about to expire. These reminders help ensure compliance and timely renewals.

Opt-In Process

To receive SMS notifications, you must explicitly opt in through one of the following methods:

  1. Web Application Settings
    After logging into your account on our web application, navigate to the 'Notification Settings' page. You will see an option to enable SMS notifications with a checkbox that states:

    • "I agree to receive SMS notifications about expiring certifications and licenses."
      By checking this box and saving your settings, you confirm your consent to receive these messages.

  2. Text Message Response
    You may receive an initial text message asking for your permission to send notifications. The message will clearly explain its purpose and provide instructions to opt in. For example:

    • "Reply YES to receive SMS notifications about your expiring certifications and licenses."
      By replying with 'YES', you provide your explicit consent to receive these messages.

In both cases, we ensure you are fully informed about the messages you’ll receive and that your consent is actively given. For a detailed view of this process, including screenshots, please see our Opt-In Workflow Document.

Type of Messages

The messages are automated notifications about expiration dates and are purely informational, with no promotional content.

Frequency of Messages

Notifications will be sent as needed, based on the expiration dates of your certifications and licenses.

Opt-Out Process

You can opt out at any time by replying to a message with “STOP” or by contacting our support team at kasperfamilygroup@gmail.com or via text at (909) 474-7776. We will process your request promptly.

Data Handling

Your contact information is stored securely and used solely for sending these notifications. We will not share your data with third parties without your consent.

Legal Compliance

We comply with all relevant laws, including the Telephone Consumer Protection Act (TCPA) and state regulations, to ensure lawful and ethical communication.

Contact Information

For questions, contact us at kasperfamilygroup@gmail.com or via text at (909) 474-7776.

By opting in, you acknowledge that you have read and understood this policy and agree to its terms.